MMI Clothing Return Policy applies to orders placed on www.mmiclothing.com only.
14 DAY RETURN POLICY
If you are not happy with your MMI purchase not a problem! We can accept a return of the unused product that’s in the original packaging within 14 days. Please email us at customer service@mmiclothing.com and enter “Return Request” in the subject line with the below information. We will contact you within 3-5 business days of receipt.
- Full Name listed on the order
- Phone number
- Order number
- Reason for the return
Evening Dress return policy
Refund can only be issued if dress got to be handed to a courier company within 2 working days from the delivery date once handed to the courier company we consider your return accepted
For exchange 14 days applies to all our products.
For International Returns
MMI does not cover return shipping costs or customs fees for International orders. Should you prefer to return the case, we recommend that you ship the products via a trackable shipment method. A refund will then be processed once tracking indicates the item has been received.
When will my order ship?
Typically your order will ship within 24-48 hours after being received. Our normal shipping and order processing days are Monday through Friday. No orders are processed on Saturday, Sunday, or major holidays. Once your order ships, you will receive an email with your tracking number.
International Orders:
Cases will ship by either DHL Global Mail International or USPS Priority Mail.
DHL Global Mail International:
*When an item is shipped DHL Global Mail International the average delivery time can range from 2-3 weeks. International shipping delivery times can vary by country, and in some cases take longer than a month to arrive. We are not responsible for the delays that may occur with international shipments.
**Additional duty fees that may be charged by the shipping carrier are the customer’s responsibility.
USPS Priority International:
*Average delivery time is 6-10 business days, however this is an estimate. Actual delivery time will depend on each country and how quickly the package is cleared through customs.
**Additional duty fees that may be charged by the shipping carrier are the customer’s responsibility.
Refunds
Processed refunds are completed within 10 business days. Refunds will be based on your original form of payment (PayPal, credit card, debit card etc).
For returned items, a full refund will be credited for defective products. For non defective items, refund excludes all shipping and handling fees, including return fees.